Support · 52 answers · 10 fixes
Corded Dolphin: Using Your Robot.
Getting started, care and maintenance, navigation, safety and the S-line face lift.
Care & Maintenance
Care & Maintenance (9)
- How do I remove something stuck in my Dolphin Wave 90i tracks?Unplug the power supply before turning the robot over to check for trapped objects, and pull the tracks only halfway off.
- How do I clean a clogged impeller on my Dolphin Wave 90i?Unplug the power supply before opening your Dolphin Wave 90i to clear the impeller, and work carefully around its sharp blades.
- How do I clean my Wave 90i filter?Thoroughly rinse both filter baskets, or empty and hose off the filter bag. Check the robot's springs for debris before reinstalling the baskets.
- How can I change the filter on my Wave90i?You can swap fine and ultra-fine basket panels, switch between the basket and filter bag, or replace the bag on your Dolphin Wave 90i.
- My impeller is clogged. How do I clean it?Unplug the power supply, open the impeller with a Phillips-head screwdriver, remove trapped debris, and reassemble it. Never use a power drill.
- How can I remove something stuck in my Dolphin robot's tracks?Unplug the power supply, turn your Dolphin robot upside down, and check for obstructions or visible damage before removing anything you can reach.
- My Dolphin's filter is full. How do I clean it?After each cycle, remove your Dolphin's filter basket or panels, rinse away debris with a garden hose, and reinstall them without waiting for them to dry.
- How do I replace the filter panels on my Dolphin robot?Follow the instructions for your Dolphin model to remove the old filter panels and fit replacements into the basket or cartridge frame.
- How do I replace the tracks on my Dolphin robot?Follow your Dolphin model's video and instructions, since some track replacements also require removing the brushes and side panels.
Movement & Navigation
Movement & Navigation (4)
- Can I start my Dolphin from anywhere in the pool?Yes, start your Dolphin in the middle for the best coverage, or in a specific area to focus cleaning there.
- Will my corded Dolphin clean the stairs?Most corded Dolphin robots are not programmed to clean stairs, but updated S-line models have a jet step cleaning feature.
- How does my Dolphin scan and move around the pool?Your Dolphin uses the timing-based CleverClean algorithm to navigate the pool, cleaning the floor and, if equipped, the walls and waterline.
- How Does Pick-Up Mode Work?Pick-Up Mode brings the Dolphin Nautilus Titan up to the pool’s edge on its own, making the cleaner easier to retrieve.
Power & Connectivity
Power & Connectivity (5)
- How do I connect my Dolphin to the MyDolphin app with Bluetooth?Pair through MyDolphin with Bluetooth and GPS on, keep your phone within 3 feet of the power supply, and allow up to 2 minutes.
- How do I connect my Dolphin to Wi-Fi with MyDolphin Plus?Pair your Dolphin through Bluetooth first, then connect it to a 2.4 GHz Wi-Fi network in MyDolphin Plus.
- How do I log in to the app using OTP?Use the latest app version, enter your registered email, then enter the one-time code Maytronics sends to your inbox.
- Can I add more than one Dolphin robot to the MyDolphin Plus app?The MyDolphin Plus app pairs with one Dolphin robot at a time, so disconnect the current robot before pairing another.
- Which Dolphin app should I download for my robot?Check your Dolphin model's product page or manual to choose the right app, since some robots do not support app control.
S-Line Face Lift
S-Line Face Lift (10)
- What cleaning modes are included with the S2000?The Dolphin S2000 has four cleaning modes: Full Coverage Mode, Floor Only, Floor/Walls/Waterline Mode and Fast Mode.
- Is the new S-Line only cosmetic, or does it change how the robot cleans?The S-Line update adds a new look, jet-powered stair cleaning, sun ledge cleaning and enhanced modes without changing core cleaning performance.
- What cleaning modes are included with the S3000?The S3000 has six cleaning modes. Choose the mode, cycle duration, and cleaning frequency in the MyDolphin™ Plus app.
- What does the S2000 feature?The S2000 offers four cleaning modes, jet-powered stair cleaning, sun ledge cleaning, fine and ultra-fine filtration, and app scheduling.
- What does the S3000 feature?The S3000 has six cleaning modes, stair and sun ledge cleaning, fine and ultra-fine filtration, app controls, and a caddy with a cover.
- How do the S1000/S2000/S3000 clean stairs and sun ledges?Stair cleaning runs automatically in Full Coverage cleaning mode, and sun ledges require a minimum water depth of 12"-15".
- What’s new about the S-Line facelift?The S-Line facelift updates the exterior and adds step and sun ledge cleaning, with swivel cables and app control on the S2000 and S3000.
- How can I schedule cleanings with the S2000 and S3000?Schedule cleanings in the MyDolphin™ Plus app using the S2000 Weekly Timer or the S3000 Smart Weekly Timer.
- Why isn't the S1000/S2000/3000 reaching the steps?Use Full Coverage mode, confirm the sun ledge meets the 12–15-inch minimum water depth, and start about 3 feet from the steps.
- Will replacement parts work with both older S-Line models and the new S-line models?Some parts fit both older and new S-Line models, but compatibility depends on the model and part, so check before ordering.
Safety & Operation
Safety & Operation (5)
- Can I swim while my Dolphin is cleaning the pool?Swimming while your Dolphin is cleaning is not recommended; turn the robot off before entering the pool.
- How can I use my Dolphin in the safest way?Use a GFCI-protected outlet, keep the power supply at least 12 ft (3.5 m) from the pool and away from standing water, and stay out while it runs.
- Can I use my Dolphin with an extension cord or surge protector?Connect your Dolphin's power supply directly to a GFCI-protected outlet, without an extension cord or surge protector.
- Is it safe to leave the power supply outside? What happens if there is a thunderstorm?Use the power supply only in a covered, shaded spot protected from the elements, because it is splash-resistant, not waterproof.
- What are the voltage requirements for the Dolphin power supply unit?Your Dolphin power supply requires a standard 120V outlet, and GFCI protection is recommended.
Using Your Robot
Using Your Robot (19)
- Which filters come with the Wave 90i?The Dolphin Wave 90i includes a large multi-layer fine filter basket with a fine inner net basket, plus interchangeable ultra-fine filters.
- How do I assemble the Dolphin caddy?Follow the Dolphin caddy assembly video or download the assembly manual for instructions.
- Why should I register my robot?Registering your Dolphin helps speed up warranty service and creates an official ownership record for loss, theft, or warranty claims.
- Where can I find the user manual for my Dolphin?Find your Dolphin user manual on Maytronics' manual page by searching with your model name, part number or serial number.
- What is the right brush type for my pool?Match brushes to your Dolphin model: PVC and combined brushes suit all floor types; foam brushes are for extremely smooth, slippery surfaces.
- How do I plug the blue cable into the power supply?Open the black cable locker, align the plug with the power supply opening, then turn the blue cable's grooved ring to secure it.
- How do I get started with my Dolphin?Unwrap your Dolphin, place the power supply at least 12 ft (3.5 m) from the pool, connect the cable, let the robot sink, then turn it on.
- What are the plastic wrappers around the white foam climbing rings on my Dolphin?The plastic wrap protects the climbing rings during shipping and must be removed before the first cleaning cycle.
- My Dolphin came with fine filters. Are finer filters available for my Dolphin?Depending on your Dolphin model, finer options may include 50-micron ultra-fine filters or a 30-micron multilayer setup.
- My Dolphin robot came with 2 sets of filters. Which filter should I use?Use fine mesh filters for the first cycle of the season, then switch to ultra-fine filters for smaller debris.
- How do I open my pool for the season after winter?Remove debris, balance the water, and treat algae before using your Dolphin, waiting 24 hours after shocking the pool.
- How long is the warranty on my Dolphin?Dolphin warranties typically last 12 to 36 months, depending on the model. Check your robot's product page for its exact warranty period.
- Does my Dolphin come with cleaning modes?Some Dolphin models have cleaning modes, but availability and cycle durations vary, so check your model's user manual.
- What water conditions are recommended for my Dolphin?Use your Dolphin in balanced water at 43–95°F, keep salinity at or below 5,000 ppm, and wait 24 hours after shock or flocculant treatment.
- How do I remove my Dolphin from the pool?Turn off and unplug the power supply, gently guide your Dolphin to the pool edge with the blue cable, then lift it by the handle and let it drain.
- How long can I leave my Dolphin in the pool?Remove your Dolphin after each cycle, or leave it in for the full week if your model has a weekly timer or Eco Mode.
- Where do I find the serial number of my Maytronics cleaner?Your Dolphin robot’s 10-digit serial number is on a white sticker inside the robot, accessible after you remove the filters.
- How do I properly store my Dolphin?After each cycle, remove your Dolphin from the pool and store it and its power supply away from direct sun, extreme temperatures and pool chemicals.
- What are the handles and floats on my Dolphin for?An adjustable handle sets your Dolphin's waterline cleaning pace, while the Dolphin M400's side floats help it stay balanced.
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