Privacy Policy
Please read this Privacy Policy carefully before using this website. Your access to and use of this site constitutes your agreement to be bound by these terms. If you do not agree with this policy, please exit the site immediately.
This website is operated by Poolbots.com (“Poolbots,” “we,” “us,” or “our”). If you have questions regarding this Privacy Policy or our practices, please contact us via our Contact Us page, email, or regular mail.
1. The Poolbots Commitment to Privacy
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.
We make this notice available on our homepage and at every point where personally identifiable information may be requested.
2. Information We Collect
We may collect the following personal information when you interact with our website, place orders, or contact us:
- Name
- Address
- Email address
- Phone number
- Payment information (Credit/Debit card number, billing address)
If you order a product for another person, we may also collect the recipient’s:
- Name
- Address
- Phone number
We also collect non-identifiable and aggregate information such as IP addresses, browser types, and pages visited for analytics and marketing purposes.
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate order status, confirmations, and delivery updates
- Respond to your inquiries
- Provide customer support
- Improve our website and services through analytics
We do not sell or rent your personal information. We share your information only with third parties necessary to complete your order (e.g., shipping carriers, payment processors).
4. Price and Product Information Disclaimer
While we strive for accuracy in product descriptions, images, and pricing, Poolbots is not responsible for typographical errors, pricing inaccuracies, or outdated product information.
- Prices and availability are subject to change without notice.
- In the event of a pricing error, Poolbots reserves the right to cancel any orders placed for items listed at an incorrect price, even after order confirmation.
- If your payment has already been processed for a canceled order, a full refund will be issued.
5. Use of Non-Identifiable Information
We may use aggregated, non-identifying information for statistical analysis, site improvements, and marketing purposes. For example, we may share data showing the number of visitors to a certain page, but this will not include personally identifiable details.
6. Data Security
We implement physical, electronic, and managerial measures to protect the personal information we collect online from unauthorized access, disclosure, alteration, or destruction.
However, no data transmission or storage system can be guaranteed 100% secure, and you use the site at your own risk.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we discover such information has been inadvertently collected, we will promptly delete it.
8. Your Rights and Access to Your Information
You may request access to the personal information we have about you, and request corrections if there are factual errors. To protect your privacy, we will take reasonable steps to verify your identity before granting access or making changes.
9. Communications from Poolbots
We may contact you regarding:
- Your account or orders
- Changes to our policies or terms
- Service updates or technical notices
You may opt out of non-essential marketing communications by following unsubscribe instructions in the emails.
10. Policy Changes
We reserve the right to modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with the “Effective Date” updated accordingly.
11. Limitation of Liability
By using this site, you acknowledge and agree that Poolbots shall not be liable for any damages arising out of:
- Inaccurate product descriptions or pricing errors
- Temporary unavailability of the website
- Unauthorized access to or use of our servers and/or personal information stored therein
12. Contact Us
If you have any questions about this Privacy Policy or our practices, please visit our Contact Us page or email us at support@poolbots.com.
