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Troubleshooting · Connectivity & Setup

How do I connect my Dolphin to the MyDolphin app with Bluetooth?

Short answer: Pair through MyDolphin with Bluetooth and GPS on, keep your phone within 3 feet of the power supply, and allow up to 2 minutes.

Try this first

First, turn on the Dolphin power supply, enable Bluetooth and GPS on your phone, and open MyDolphin within 3 feet of the power supply.

Easy About 5 min Tools: Compatible smartphone, MyDolphin™ app, Dolphin power supply

Based on Maytronics support, updated 2026-04-26, rewritten by Poolbots' pool experts. Applies to 10 models.

The fix

Step by step.

The MyDolphin™ app lets you control your Dolphin pool robot remotely over Bluetooth®. Available features depend on your model and may include cleaning programs, a weekly timer, and manual control. Check your robot's user manual to see which features it includes.

Applies to: Dolphin Proteus DX3, Dolphin ADVANTAGE ULTRA, Dolphin S200, Dolphin Quantum, Dolphin Active 20, Dolphin Proteus DX4, Dolphin Premium 30, Dolphin T35, Dolphin Explorer E30 WiFi, Dolphin T60.

Before you start

Make sure your phone meets these requirements:

  • The app works on most mobile devices running iOS 7 or later or Android 4.3 or later.
  • Your 3G or 4G connection must have at least 60% signal strength, meaning 2 of the 3 available bars.
  • Both Bluetooth® and GPS must be enabled on your phone.

Step 1Power on your Dolphin

  1. Connect your Dolphin to its power supply, then plug the power supply into an electrical outlet.
  2. Use the On / Off button to turn the power supply on.

Step 2Pair your phone with your Dolphin

  1. Download the MyDolphin™ app and open it.
  2. Position your phone within 3 feet of the robot's power supply.
  3. Let the app scan for your robot over Bluetooth®. It will display your robot's serial number.
  4. Tap the Dolphin serial number shown on the screen.
  5. Create an account using your email address and a password.
  6. Allow your phone to finish the Bluetooth® pairing process.

Pairing can take up to 2 minutes, depending on the strength of your 3G or 4G signal. Give the app time to finish.

If a previously paired robot will not connect

If you have connected successfully before but now have trouble, follow the guide for restoring an app connection.

Source: Maytronics support. Same steps and facts, rewritten for clarity; the videos and illustrations are Maytronics' own.

By model

This fix on your robot.

Every model below has its own troubleshooting guide that repeats this fix with the exact parts that fit it. The link opens the guide on this fix.

Still need help?

Talk to someone who knows Dolphins.

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