Dolphin pool cleaner troubleshooting.

Start here: corded robots

Is it the power supply or the robot?

Maytronics' own first question is always the power supply. Work through these three checks before you suspect the robot.

1. 1

   Does the power supply turn on and stay on with the robot connected?

   Yes: The supply is fine. Clear the impeller, tracks and filters, then re-run a cycle. Still stopping early? The robot needs service.

   No: Go to the next check.

2. 2

   Disconnect the blue cable from the power supply. Turn the supply on by itself. Does it stay on?

   Yes: The supply is good and the fault is in the robot or cable. Check the cable plug and the robot's impeller and drive before booking a repair.

   No: The power supply is the fault. Under warranty, Maytronics replaces the supply without the robot being sent in.

3. 3

   Something else: Wi-Fi, app, climbing, cleaning, a part?

   Pick your robot below for the fixes written for it, or browse the answers by problem.

Cordless robot? Charge it to three green bars first; the Liberty, EON and Niya guides start with charging. Need a power supply, filter or part now? Find it by model. Maytronics' own wizard: self-service troubleshooting and repair request.