Support · 29 answers · 8 fixes
Dolphin Skimmi.
Skimmi and Skimmi 300 solar skimmers: setup, the app, maintenance and fixes.
Skimmi / MyDolphinSkimmi App
MyDolphinSkimmi App (4)
- How do I get started with my Dolphin Skimmi?Remove the storage clips, seat the filter tray, pair the app, then tap 'Start Clean' and place your Dolphin Skimmi in a sunny pool.
- What settings should I use for my Dolphin Skimmi?Use the MyDolphinSkimmi App to adjust cleaning, power use and cable avoidance to match your pool conditions.
- How do I connect to the MyDolphin Skimmi app?Connect your Dolphin Skimmi using Bluetooth, select and name it in the app, then rotate the skimmer's front wheel to pair it with your phone.
- Why won't my Dolphin Skimmi connect to the MyDolphinSkimmi app?Reinsert the filter tray, recharge in direct sunlight, bring your phone close, and close the app on any other connected phone.
Skimmi / Skimmi Troubleshooting
Skimmi Troubleshooting (6)
- Why isn't the Skimmi charging in a sunny location?The Skimmi may already have a full battery, so check direct sunlight and the app's charging strength before looking for limescale or a battery issue.
- Why is my Dolphin Skimmi moving in jerks or making noise?For jerky movement or noise, turn off Smart Detect in the app, then empty and rinse the filter tray.
- Why is my Dolphin Skimmi beeping with a flashing red LED?Beeping and a flashing red LED can signal a blocked wheel or temperatures too low or high for charging.
- How do I clean a jammed front paddlewheel on my Dolphin Skimmi?Turn off and remove your Dolphin Skimmi from the pool, clear the front paddlewheel, and empty and rinse the filter tray.
- Why does my Dolphin Skimmi often stand still and clean for less time?Adjust cleaning and pause settings, reduce energy use, enable Smart Solar Recharge, clean the solar panel, and empty the filter tray more often.
- How do I replace the side paddlewheel on my Skimmi?Remove the old paddlewheel, align the replacement's holes, and dip the screws in Loctite 574 before installing and tightening them.
Skimmi / Skimmi Use & Maintenance
Skimmi Use & Maintenance (9)
- How long does my Skimmi take to fully charge, and how long does a full charge last?Dolphin Skimmi takes 2.5 hours to fully charge in direct sunlight and runs for 8 hours on a full charge.
- How does the Skimmi navigate?Dolphin Skimmi uses four infrared sensors, two above the water and two below, to detect debris and objects in the pool.
- What do the LEDs on my Skimmi mean?Dolphin Skimmi's green LED shows cleaning or pause status, blue shows solar charging, and red flags a temperature or wheel issue.
- Where do I find my Skimmi serial number?Your Dolphin Skimmi serial number is on a white sticker on the inner side of the bottom floats.
- Can I swim while the Skimmi is cleaning the pool?We recommend taking Dolphin Skimmi out of the pool before swimming to help prevent unexpected collisions with the robot.
- Why is the Dolphin Skimmi hitting the pool walls?Dirty or blocked front sensors may cause Dolphin Skimmi to hit pool walls repeatedly, so carefully clean the sensors first.
- How do I store my Skimmi in the off-season?Store your Skimmi with about 50% battery charge at 14°F to 104°F, with a clean filter tray held partly open if Auto Start is enabled.
- How do I clean my Skimmi?Wipe the Skimmi and its sensors, gently remove any solar panel limescale, and rinse both sides of the filter tray with a garden hose.
- What pool types is the Skimmi suitable for?Skimmi works in outdoor pools up to 60 ft long, with any shape or coating, including saltwater and infinity pools.
Skimmi 300 / Troubleshooting
Troubleshooting (2)
- How do I replace the front paddlewheel on the Skimmi 300?Turn the Skimmi off, then seat the new front paddlewheel in the smaller connector first and click the other side into the larger connector.
- How do I clean stuck paddlewheels on my Skimmi 300?Take the Skimmi out of the pool, turn it upside down, check the filter tray, and clear debris from the side and front wheels.
Skimmi 300 / Use & Maintenance
Use & Maintenance (8)
- What is Eco Mode on the Skimmi 300?Eco Mode offers three cleaning and rest schedules to suit sunlight and cleaning needs, with automatic adjustments between day and night.
- What cleaning modes does the Skimmi 300 have?The Skimmi 300 has four cleaning modes: Edge Free, Leaf Capture, Eco Mode and Edge Cleaning.
- How do I set Eco Mode or other cleaning modes on the Skimmi 300?In the app, tap “>”, choose a cleaning mode, save any Eco mode changes, then tap “Clean” to begin.
- How does the Skimmi 300 charge?The Skimmi 300 charges with its built-in solar panel or the included external charger, which is recommended for a full charge on cloudy days.
- What do the LEDs on my Skimmi 300 indicate?The Bluetooth® LED shows pairing status and robot errors, while the battery LEDs show battery level, charging status and Eco Mode standby.
- What features are available in the Maytronics One app for the Skimmi 300?The Skimmi 300 uses Bluetooth only for Maytronics One app controls, including Manual Drive, four cleaning modes, 3 Eco options and Pick-Up.
- How do I pair the Skimmi 300 with the Maytronics One app?Pair your Skimmi 300 in the Maytronics One app via Bluetooth by pressing the robot's Start button for 3 seconds during setup.
- What features are included with the Skimmi 300?The Skimmi 300 includes a 6-liter basket, four cleaning modes, app controls, wall-washing technology, solar recharging, and a backup charger.
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