Support answer · Use & Maintenance
How do I remove the EON 100/120d from the pool?
Short answer: Use the included grab hook on a standard pool pole to bring the robot to the waterline, then lift it by the handle, not the back.
Based on Maytronics support, updated 2026-01-20, rewritten by Poolbots' pool experts. Applies to 1 model.
The answer
What to know.
Using the grab hook
The grab hook included with the EON™ 100 & 120d fits any standard pool pole.
- Attach the grab hook to your pool pole.
- Use the hook to bring the robot to the waterline.
- Lift the robot out of the water by its handle.
Always use the handle, not the back, to avoid putting pressure on the panels.
Using the Clicker and ClickUp™
The EON™ 120d comes with the Clicker. Use the ClickUp™ feature to bring the robot to the wall:
- After a cleaning cycle: Shake the Clicker in the water for 3–5 seconds to call the robot to the wall.
- During a cleaning cycle: Shake the Clicker to stop the robot. Then shake it again to call the robot to the wall.
ClickUp™ is also offered as an optional add-on accessory for the EON™ 100. For help with this accessory, chat with Poolbots' pool experts.
Source: Maytronics support. Same steps and facts, rewritten for clarity; the videos and illustrations are Maytronics' own.
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