Active, Echo & Advantage · Model 99996142-SOL
Dolphin Active Solo warranty.
Maytronics provides a 2-year manufacturer warranty for the Dolphin Active Solo robot and power supply against defects in materials and workmanship. Wear items are excluded, and buying through an authorized dealer keeps the warranty valid. For help with warranty questions, contact Poolbots' pool experts by live chat or phone.
- Warranty term
- 2 years
- Registration
- Free, online
- Power supply
- Replaced, not repaired
- Repairs
- Maytronics service centers
What the warranty covers
2 years on the Active Solo, in plain words.
Maytronics covers the Active Solo and its power supply against defects in materials and workmanship for 2 years from the purchase date on the receipt. Wear parts are not covered; the ones on this model are listed below.
The Active Solo is sold through pool stores. Its warranty is the same Maytronics warranty: keep the store receipt, as it sets the start date. Compare it with the Dolphins we ship free.
Serial number and registration
Find the Active Solo serial number, then register it.
The serial number is the first thing Maytronics asks for. Registration is free, takes a minute and makes a later claim faster.
On the Active Solo
On the barcode label on the robot itself, usually under the handle or inside the filter compartment. The same number is on the white label on the box and on the warranty card.
Register at Maytronics
Go to registration.maytronics.com, enter the serial number and your details, and keep the receipt handy: it sets the start date.
If something fails
Before a claim on the Active Solo.
Maytronics asks owners to troubleshoot first, and most Active Solo calls end there: the power supply, then the impeller, tracks and filters. A power supply that will not stay on with the blue cable disconnected is replaced under warranty, without sending in the robot.
Bought from Poolbots? or call (888)-615-5728 and we walk you through Maytronics' repair process. Bought elsewhere? Start with the dealer, or Maytronics' self-service tool.
Active, Echo & Advantage
