Troubleshooting · Power & Connectivity
Why can’t I access all the features on the power supply unit?
Short answer: Power supply features depend on your Dolphin model, even when the unit looks identical to one used with a different model.
Check your Dolphin model’s user manual or Poolbots product page to confirm which power supply features it supports.
Based on Maytronics support, updated 2026-06-16, rewritten by Poolbots' pool experts. Parts that fix it are below.
The fix
Step by step.
Your Dolphin robot is programmed for the features supported by its specific model. Some optional features may not be available on your robot or its power supply.
Multiple Dolphin models share the same power supply housing. Some support Bluetooth connectivity, while others do not. Matching housings do not mean matching features. The internal functionality can differ by model.
Check your robot’s user manual or its product page on Poolbots to confirm which features are available for your model.
Source: Maytronics support. Same steps and facts, rewritten for clarity; the videos and illustrations are Maytronics' own.
Replacement parts
Parts that fix this.
This answer comes down to power supplies & chargers. The exact part depends on the model: choose your robot and we open its parts list, or browse the category for every model.
Browse by category:Power Supplies & Chargers All genuine Dolphin parts →
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