Troubleshooting · Power & Connectivity
What should I do if my Dolphin remote control isn't working?
Short answer: Replace the batteries and use the remote within 3 meters of the robot's power supply before considering a replacement remote.
Try fresh batteries first, then test the remote within 3 meters of the robot's power supply.
Based on Maytronics support, updated 2026-04-26, rewritten by Poolbots' pool experts. Parts that fix it are below.
The fix
Step by step.
- Put fresh batteries in the remote control.
- Stay within 3 meters of the robot's power supply when using the remote.
- If the remote still does not work after the battery change, it may need replacement.
For instructions on using the Basic Remote, download its manual:
Remote Basic Manual 1-5.pdf
Source: Maytronics support. Same steps and facts, rewritten for clarity; the videos and illustrations are Maytronics' own.
Replacement parts
Parts that fix this.
This answer comes down to remote controls & timers. The exact part depends on the model: choose your robot and we open its parts list, or browse the category for every model.
Browse by category:Remote Controls & Timers All genuine Dolphin parts →
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