Customer Support

Welcome to Poolbots Customer Support! We are here to assist you with any questions or issues you may have with your Poolbots device. Our team is dedicated to providing exceptional customer service and ensuring that you have the best possible experience with our product.

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(888) 615-5728

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If you are experiencing any technical difficulties with your pool robot, please refer to our online troubleshooting guide. This guide offers step-by-step instructions to help you diagnose and solve common issues. If you are still unable to resolve the issue, please contact our support team for further assistance.

We understand that setting up your robotic pool cleaner device can be daunting. If you have any questions or need additional assistance, our support team is available to help you every step of the way.

At Poolbots, we take pride in our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your Poolbots device, we offer a 30-day money-back guarantee. Simply return the device to us within 30 days of purchase, and we will provide you with a full refund.

Read our full return policy

Finally, we would like to thank you for choosing Poolbots. We are committed to providing you with the best possible customer service and ensuring that your experience with your robotic pool cleaner is seamless and enjoyable. If you have any feedback or suggestions on how we can improve our service, please do not hesitate to reach out to us.

Need Help?

Simply contact us or call our team at (888) 615-5728