Niya · Model 9997500-US
Niya Sonar Ray warranty.
Maytronics' 1-year warranty for the Niya Sonar Ray covers defects in materials and workmanship in the robot and power supply. Wear items are excluded from that coverage. Purchasing through an authorized dealer keeps the warranty valid.
- Warranty term
- 1 year
- Registration
- Free, online
- Battery and charger
- Replaced, not repaired
- Repairs
- Maytronics service centers
What the warranty covers
1 year on the Niya Sonar Ray, in plain words.
Maytronics covers the Niya Sonar Ray and its battery and charger against defects in materials and workmanship for 1 year from the purchase date on the receipt. Wear parts are not covered.
Serial number and registration
Find the Niya Sonar Ray serial number, then register it.
The serial number is the first thing Maytronics asks for. Registration is free, takes a minute and makes a later claim faster.
On the Niya Sonar Ray
On the barcode label on the robot itself, usually under the handle or inside the filter compartment. The same number is on the white label on the box and on the warranty card.
Register at Maytronics
Go to registration.maytronics.com, enter the serial number and your details, and keep the receipt handy: it sets the start date.
If something fails
Before a claim on the Niya Sonar Ray.
Maytronics asks owners to troubleshoot first, and most Niya Sonar Ray calls end there: charging, then the filter, impeller and tracks. A charger or battery fault is a replacement claim, without sending in the robot.
Bought from Poolbots? or call (888)-615-5728 and we walk you through Maytronics' repair process. Bought elsewhere? Start with the dealer, or Maytronics' self-service tool.
Niya
