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Pool Robot Guide

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Troubleshooting · Troubleshooting

Why isn't the Clicker working with my cordless robot?

Short answer: Pool noise, low battery charge, or mode settings can keep your robot from responding to the Clicker.

Try this first

Temporarily turn off pool filtration and circulation. Shake the Clicker firmly for at least 3 seconds before use, then for 5 seconds while submerging it.

Easy About 10 min Tools: Clicker, Robot charger

Based on Maytronics support, updated 2026-04-26, rewritten by Poolbots' pool experts.

The fix

Step by step.

The Clicker retrieves the Dolphin Liberty 300/400/600 after a cleaning cycle ends.

On the Liberty 600 and EON™ 100/120d, Click-to-Stop also lets you stop the robot during a cycle.

  • Beach Entry: On the Liberty 600 and EON™ 100/120d, turning on Beach Entry under Pool Features turns off Click-to-Stop. The Clicker can still call the robot over after the cycle ends, but it cannot stop the robot mid-cycle. Turn Beach Entry off to restore Click-to-Stop.
  • Eco Mode/UltraRun™: Shake the Clicker once to cancel the mode. Shake it a second time to call the robot to the waterline for pickup.

If Click Up is not responding, follow these steps in order:

  1. Step 1: Reduce pool noise Noise from pool filtration or circulation can interfere with the Clicker signal. Temporarily turn the system off and try the Clicker again.

  2. Step 2: Check your Clicker technique Before use, shake the Clicker strongly for at least 3 seconds. Then shake it for 5 seconds while submerging it in the water.

  3. Step 3: Check the battery and LED Make sure the robot was fully charged. A low battery may have put it in Shutdown Mode. Check the LED:

    • Blinking green: The battery has enough charge.
    • No green light: The robot needs charging.
    • Flashing red: The robot has an internal error.
  4. Step 4: Check for water inside the Clicker Give the Clicker a shake to check whether water has gotten inside it.

  5. Step 5: Retry after charging and a full cycle Charge the robot fully and let it complete an entire cleaning cycle. Then try the Clicker again, shaking it strongly and submerging it in water that is deep enough.

Steep slopes in the pool or on the ground surface can also cause this problem.

Source: Maytronics support. Same steps and facts, rewritten for clarity; the videos and illustrations are Maytronics' own.

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