Troubleshooting · Troubleshooting
Why isn't my Liberty 600 reaching the steps?
Short answer: Switch your Dolphin Liberty 600 out of Floor Only mode and use Regular or Ultra-Cleaning mode to reach the steps.
Select Regular or Ultra-Cleaning mode instead of Floor Only, then let the 2/3-hour cleaning cycle finish.
Based on Maytronics support, updated 2025-03-19, rewritten by Poolbots' pool experts. Applies to 1 model.
The fix
Step by step.
Start by checking the cleaning mode on your Dolphin Liberty 600. It should not be set to Floor Only. Regular, Ultra-Clean, and the 1-week Eco Mode allow the robot to climb steps and sun ledges.
We suggest Regular or Ultra-Cleaning mode for cleaning the steps. The robot should reach them during its 2/3-hour cleaning cycle. A jet underneath the robot sprays debris off the steps. The robot then collects any debris that settles on the pool floor.
For the best sun-ledge cleaning results, the water should be 14" deep. Cleaning performance may vary on sun ledges with a water depth of 12"-14".
The first few cleaning cycles are important. During those cycles, the robot needs to scan the pool and map where the stairs or sun ledge are located.
Source: Maytronics support. Same steps and facts, rewritten for clarity; the videos and illustrations are Maytronics' own.
By model
This fix on your robot.
Every model below has its own troubleshooting guide that repeats this fix with the exact parts that fit it. The link opens the guide on this fix.
Still need help?
