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Maytronics Authorized Dolphin DealerThe full Maytronics warranty on every robot we sell, with claim help from our pool experts.

Proteus & Oasis · Model 99996114-LSB

Dolphin Proteus DX3 warranty.

Maytronics provides a 2-year manufacturer warranty for Dolphin Proteus DX3 covering defects in materials and workmanship in the robot and power supply. Wear items are not covered. Purchase from an authorized dealer to keep the warranty valid.

Warranty term
2 years
Registration
Free, online
Power supply
Replaced, not repaired
Repairs
Maytronics service centers

What the warranty covers

2 years on the Proteus DX3, in plain words.

Maytronics covers the Proteus DX3 and its power supply against defects in materials and workmanship for 2 years from the purchase date on the receipt. Wear parts are not covered; the ones on this model are listed below.

2 yearsCounted from the date on your receipt. Keep the receipt and the serial number together.
Covered on the Proteus DX3The motors, electronics and drive system, and the power supply. Maytronics repairs or replaces them; a faulty power supply is swapped without sending in the robot.
Wear parts on this modelNot covered, replaced as they wear: filters (6), brushes & climbing rings (1), tracks & wheels (1), power supplies & chargers (2), cables & swivels (2). All genuine, on the Proteus DX3 parts list.

The Proteus DX3 is sold through pool stores. Its warranty is the same Maytronics warranty: keep the store receipt, as it sets the start date. Compare it with the Dolphins we ship free.

Serial number and registration

Find the Proteus DX3 serial number, then register it.

The serial number is the first thing Maytronics asks for. Registration is free, takes a minute and makes a later claim faster.

  1. On the Proteus DX3

    On the barcode label on the robot itself, usually under the handle or inside the filter compartment. The same number is on the white label on the box and on the warranty card.

  2. Register at Maytronics

    Go to registration.maytronics.com, enter the serial number and your details, and keep the receipt handy: it sets the start date.

If something fails

Before a claim on the Proteus DX3.

Maytronics asks owners to troubleshoot first, and most Proteus DX3 calls end there: the power supply, then the impeller, tracks and filters. A power supply that will not stay on with the blue cable disconnected is replaced under warranty, without sending in the robot.

Bought from Poolbots? or call (888)-615-5728 and we walk you through Maytronics' repair process. Bought elsewhere? Start with the dealer, or Maytronics' self-service tool.

Proteus & Oasis

Warranty on other Proteus models.

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