My Dolphin is not working. Where can I send it for repair?

Maytronics operates regional Master Service Centers throughout North America. Locations include Georgia, Arizona, California, Pennsylvania, Illinois, and Canada.

1. Step 1Start with troubleshooting

   Before arranging a repair, use Maytronics' self-service tool to identify the problem. run the power supply checks to open the tool. You can also complete a warranty claim, or RMA (Return Merchandise Authorization), for a Dolphin repair or power supply replacement.

2. Step 2Choose your service path

   • Purchased from a local dealer: Repair options depend on whether that dealer offers repairs. Chat with Poolbots' pool experts for help understanding your options. Maytronics' Dealer Locator lists nearby Dolphin retailers.
   • Purchased online, or your local dealer does not offer repairs: Use the self-service tool run the power supply checks to troubleshoot and begin a warranty claim for repair or power supply replacement.

   Poolbots' pool experts are available by live chat or phone. For warranty repairs, Poolbots will point you to Maytronics' service process.

3. Step 3Arrange mail-in or in-person repair

   If troubleshooting shows that your Dolphin needs repair, you can ship it to a Master Service Center using any carrier you choose. You can also take it to the nearest Master Service Center.

   Begin your warranty claim run the power supply checks.