No, we never charge a restocking fee ever! We know a robotic pool cleaner is a big investment, which is why we offer Free 30-Day Trials on all robotic pool cleaners!

As a proud Authorized Dealer for Dolphin, the Dolphin Escape includes a full 2 year warranty from date of purchase.

No! The Dolphin Escape is plug and play! All you need to do is unbox the unit and plug it into an outlet. No setup or assembly required!

With a main drain clip on, you can successfully avoid the robot getting stuck on your drain.

Yes. The Dolphin Escape works with all types of pools, including freshwater and saltwater.

The Dolphin Escape is compatible with the following types of pools: In-ground pools, above-ground pools, gunite pools, tile pools, fiberglass pools, and vinyl pools of all shapes and sizes.

If you have any questions or wonder if this is the right robot for you, contact us or view our Pool Robot Guide.

No, the Dolphin Escape does not have WiFi or Bluetooth connectivity. Look at the Dolphin Sigma if you want a robot with WiFi & Bluetooth.

No, the Dolphin Escape does not utilize an app, as it can be fully controlled via its power supply.

The Dolphin Escape cleans for 1.5 hours. You can set the robot to run daily via its included programmable timer.

The Dolphin Escape weighs 14.2 lb.

The Dolphin Escape works as an automatic robotic pool cleaner. It will vacuum, scrub, and automate your pool cleaning. With a plug and play design, all you need is an outlet to plug it into and you're good to go. No booster pump or assembly needed.

The Dolphin Escape is great at cleaning and picking up leaves. With a larger filter and strong flowrate, the Escape can vacuum leaves with ease.

With the optional NanoFiltration, the Dolphin Escape is excellent at picking up algae, sand, and small debris. These filters help increase water clarity as well. They are a must-have for any pool owner.

The Dolphin Escape has optional NanoFilter panels, free with code: DEEPCLEAN23

No, the Dolphin Escape does not clean the waterline. The Dolphin Escape only cleans the floors of your pool.

No, the Dolphin Escape will only clean your pool floors, as it does not have wall climbing or waterline cleaning.

Yes it can!

If your Dolphin powers on but does not move, try checking the tracks for any debris or obstructions. Also, check the drive motor and impeller for any damage or wear. If you are still having issues, contact Maytronics customer support for further assistance.

If your Dolphin's power supply is not turning on, check to make sure it is properly plugged in and that the outlet it is plugged into is working. If the power supply is still not turning on, contact Maytronics customer support for further assistance.

If your Dolphin Escape is not cleaning the pool properly, try checking the filter bag for any debris or blockages. Also, check the brushes and tracks for any damage or wear. If you are still having issues, contact Maytronics customer support for further assistance.

The handles on your Dolphin are for lifting and carrying the unit, while the floats are designed to help your Dolphin navigate around the pool and maintain proper buoyancy.

To remove any debris or obstructions from your Dolphin's tracks, turn off the power supply and carefully remove the tracks from the unit. Use a soft brush or cloth to clean the tracks and remove any debris. Once clean, reattach the tracks to the unit.

If the power unit LED indication is off even when the charger is connected, please try the following steps: 1) Unplug the power supply from the outlet and wait for 10 seconds. 2) Plug the power supply back in and check if the LED indication turns on. 3) If the LED indication still does not turn on, contact Maytronics customer support for further assistance.

Registering your Dolphin robotic pool cleaner allows you to receive important product updates and notifications, as well as access to exclusive content and promotions.